Gwiksoft for AI Assistants: Privacy Policy

The Gwiksoft connector (also called the Gwiksoft app or Gwiksoft MCP server) lets AI assistants such as ChatGPT, Claude, Gemini, Perplexity and Meta’s assistants find businesses that use Gwiksoft, read their catalogues, prices, offers and published policies, give a link to a store’s own checkout and, where a business accepts them, send that business an enquiry, a visit request or a request to talk to a person. It runs at mcp.gwiksoft.com.

This policy explains what personal data the connector handles. It is provided by Gwiksoft, a sole proprietorship owned by Ashwani Kumari, based in Patna, Bihar, India. Our general Privacy Policy covers our website.

What your assistant sends to look things up. When you ask your assistant to find or compare products, it sends the connector the words and filters it needs for that one lookup: what you are looking for, a budget, a city, a product or business you chose, or a question such as “do you deliver to Delhi?”. The connector uses them to answer that request.

Contact details you choose to share with a business. Only when you ask your assistant to send an enquiry, request a visit or talk to a person at a business, the connector receives what you gave for that purpose: your name (optional), your phone or WhatsApp number, your email (optional), what you want, the product you are interested in, the day and time you would like to visit, and a short summary of what you need.

Usage records without personal data. For each request we record which tool was used, for which business, when, whether it worked, how long it took, and the name of the app that called it (for example “openai-mcp”). These records do not contain your words, your contact details or your IP address.

Your IP address, briefly. To stop abuse, the connector counts requests per IP address in memory for up to one hour. IP addresses are not written to our database.

What the connector does not collect. It has no account or sign-in, sets no cookies, does not receive your conversation history, your location or anything from your assistant’s memory, and never handles payment details: payment happens on the store’s own checkout page, under that store’s and its payment provider’s policies.

• To answer your assistant’s requests: find businesses, search products, read offers and policies, and build a checkout link.
• To deliver an enquiry, visit request or request for a person to the business you chose, so its team can contact you.
• To show each business how often assistants found its products and what was asked, as counts.
• To keep the connector secure and working, and to stop spam and abuse.

We do not sell personal data or use it for advertising. It reaches only:

• The business you chose — your enquiry or visit request and the contact details you shared, in its Gwiksoft dashboard, with an alert on its team’s phones. The business uses them to contact you and is responsible for how it does so.
• Shopify — for businesses whose shop runs on Shopify, product searches and checkout links go to that store on Shopify; the checkout itself is Shopify’s.
• Our hosting providers — Amazon Web Services (database, Singapore), Google Cloud (the connector, Singapore) and Vercel, which run our service for us.
• Authorities — only where the law requires it.

The AI assistant you use (for example OpenAI, Anthropic, Google, Perplexity or Meta) handles your conversation under its own privacy policy. We receive only what it sends to the connector.

• Lookup words and filters are used to answer the request and are not stored.
• Enquiries and visit requests are kept in the business’s Gwiksoft account until the business deletes them or closes its account.
• Usage records are deleted after 12 months.
• IP addresses are held in memory for up to one hour and never stored.

All traffic is encrypted (HTTPS). The connector holds no database password: it reaches our data only through a private interface with its own secret, and businesses’ data is visible only to that business and the people it gives access to. If a personal data breach affects you, we will notify you and the authorities as the law requires.

You decide what to share: the connector sends nothing to a business unless you ask your assistant to. To see, correct or delete an enquiry you sent, contact the business, or email us at hello@gwiksoft.com and we will help, after checking it is your request. Under India’s Digital Personal Data Protection Act, 2023 you may also withdraw consent and raise a grievance; if you are not satisfied with our answer, you may complain to the Data Protection Board of India.

The connector is for shoppers and is not directed at children under 13. Please do not send enquiries for a child under 18 without a parent or guardian.

If the connector starts handling data differently, we will update this page and its date first.

Help with the connector: support@mail.gwiksoft.com. Privacy questions and grievances: our Grievance Officer, Ashwani Kumari, Gwiksoft, Patna, Bihar, India, hello@gwiksoft.com
GSTIN: 10IQCPK7751Q1ZC