AI Chatbot & Automation

AI Chatbot & Automation — convert, support, operate

Omnichannel GPT bot, WhatsApp & CRM automations, and RPA workflows stitched to your store & stack.

₹39,999/month
No lock-in. Messaging costs billed by provider (Meta/Twilio/etc.).
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  • ✓ Custom GPT chatbot — site + Shopify + knowledge base
  • ✓ WhatsApp & CRM automation — leads, abandoned carts, support
  • ✓ RPA workflows — orders, refunds, tags, notifications
  • ✓ Integrations — Zapier/Make, webhooks, custom APIs
  • ✓ Conversation analytics & lead scoring
Intent→ Bot Answer→ Capture/Qualify→ Automation/RPA→ Handoff/Close

Roadmap: your first 30–45 days

Ship a capable bot, integrate channels, and automate key ops.

Chronology

Knowledge & Guardrails

Import FAQs, policies, catalog; define intents, tone, escalation & safety rails.

Days 0–3

Site + Shopify Embed

Widget on site, PDP assist (sizing/returns), order lookup, cart nudges.

Days 4–7

WhatsApp & CRM Journeys

Lead capture, abandoned cart drips, support triage; sync to CRM.

Week 2

RPA Workflows

Auto-tag orders, refund triggers, stock alerts, notifications; logging & retries.

Week 3

Analytics & Tuning

Conversation analytics, lead scoring, escalation quality, fine-tunes & red-teaming.

Week 4–5

Focused KPIs

Measure service quality, sales impact, and ops efficiency.

FRT
—

First Response Time ↓

Deflection %
—

Self-serve resolutions ↑

Lead→MQL
—

Qualification uplift ↑

CSAT
—

Customer satisfaction ↑

AHT
—

Avg handle time ↓

KPIs sync from conversation analytics, CRM, and bot logs once live.

Who should buy this plan

  • ✓ Stores with high support load or slow responses.
  • ✓ Brands seeking WhatsApp-first lead capture & recovery.
  • ✓ Teams wanting reliable automations + audit trails.
  • ✓ Founders who want AI to sell + support without bloat.

Stack & practices

  • AI Retrieval-augmented GPT, content filters, escalation rules.
  • MSG WhatsApp Cloud API/Twilio, templates, opt-ins, journeys.
  • RPA Shopify Admin API + webhooks, Zapier/Make, custom endpoints.
  • GOV PII minimization, consent flows, audit logs, rate limits.

In 30–45 days you’ll have

Bot That Sells & Supports

On-site + WhatsApp assistant with handoff and logs.

Automated Ops

Refund/return tags, order events, alerts & recovery flows.

Conversation Intelligence

Lead scoring, intent analytics, playbooks for next prompts.

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FAQs

Will the bot make mistakes? ＋

We constrain with retrieval, intent rules, and escalation to humans for edge cases. We monitor & tune weekly.

How do you handle privacy & compliance? ＋

Consent-first flows, PII minimization, secure storage, opt-out, and audit logs. Templates comply with WhatsApp guidelines.

Can the bot place orders or process refunds? ＋

Yes, with permissions via Shopify Admin API/webhooks or custom endpoints, and we keep a full action log.